Service Thinking Inc. combines expertise in service operations management, healthcare systems, data analytics, data visualization, and software design to create platforms that enable organizations to deliver high quality services.

We help organizations streamline complex service workflows, ensuring the right tasks reach the right people at the right time. Our workflow platform Conduit structures processes, enforces business rules, and provides employees with the context and guidance they need to make informed decisions. This improves efficiency, enhances compliance, reduces reliance on manual coordination, and reduces time to on-board new employees.
Our enterprise-grade solution integrates seamlessly within your IT ecosystem, including EHRs and critical systems, enabling real-time data flow. IT administrators can easily deploy and manage it while maintaining security and compliance.
With our no-code platform, administrators, clinicians, and quality leaders can rapidly build and adapt workflows—without engineering support—allowing organizations to quickly respond to policy changes, improve processes, and scale innovation.
For staff, we provide intuitive task management with clear priorities and contextual insights—helping them work smarter, not harder. For managers, our dashboards track performance, anticipate bottlenecks, and ensure compliance with evolving policies.
By enabling fast process adaptation, we help organizations increase productivity, improve compliance, and stay agile in a rapidly changing world.