Conduit: Agility Beyond the EHR
In healthcare, operations must evolve as quickly as patient needs, staffing realities, and regulatory requirements. Conduit makes that possible.While EHRs are essential for clinical documentation, they weren’t built to manage complex, multi-step service delivery across roles, departments, and programs. Conduit fills that gap as an agile, no-code operations platform designed specifically for frontline coordination and process execution.With Conduit, healthcare organizations can:
Adapt rapidly to new workflows, policies, and protocols; without writing code or waiting on IT backlogs
Streamline work through personalized task lists, workflow-driven routing, and real-time progress tracking
Enable visibility with dashboards that show exactly where each customer is in their journey, how staff workloads are distributed, and how performance aligns with goals
Reduce IT burden through secure, no-code configuration, scalable architecture, and seamless EHR and enterprise system integration
From the Operations App that delivers daily tasks to staff, to visual dashboards and a robust workflow library, Conduit empowers teams to move fast, stay aligned, and keep service delivery on track. It’s where healthcare operations happen and where performance improvement start
| Feature | Conduit | Epic | Cerner |
|---|---|---|---|
| Workflow Customization | No-code interface; customizable by operations teams without IT | Requires IT tools like SmartTools and SmartForms | Requires vendor or technical support for most changes |
| Ease of Changes | Fast, user-driven updates | IT-driven changes; longer lead times | Requires technical knowledge and coordination |
| IT Dependency | Minimal | High | High |
| Deployment Speed | Days | Weeks to months | Weeks to months |
| Cross-Team Coordination | Designed for real-time, cross-role coordination | Limited; often siloed | Possible but requires custom setup |
| Integration | Seamless with EHRs, email, and enterprise systems | Standard integrations; often need custom work | Standard integrations; setup can be complex |
| Security & Access Control | Operates within secure environments; role-based controls | Meets standards; depends on configuration | Meets standards; ongoing governance required |